Singapore AI-Using Firms See Revenue and Employment Gains, Government Study Finds

Singapore firms that have adopted artificial intelligence are seeing measurable gains in revenue and employment, according to a new government study. The research, released by the Infocomm Media Development Authority (IMDA), found that AI-using companies reported higher top-line growth and expanded their workforces — a finding that challenges the popular narrative that AI primarily displaces workers.

The study tracked a cohort of Singapore enterprises over several years and found that AI adoption correlated with revenue increases and net job creation. This does not mean AI is costless — the transition requires investment in training, infrastructure, and change management. But the data suggests that in Singapore's context, AI is more often augmenting existing roles and creating new ones rather than simply replacing human workers with machines.

The findings arrive at a moment when AI anxiety is rising globally. Workers in developed economies increasingly worry that automation will hollow out their career prospects. Singapore's experience, backed by this government data, offers a counterpoint: when adoption is structured and supported by policy, AI can be a net positive for both businesses and employees. The key is the "how" — firms that invest in upskilling alongside deployment see better outcomes than those that simply automate.

Why it matters for Singapore: This study provides the government with evidence to support its pro-AI policy stance. As Singapore positions itself as a leading AI hub in Asia, demonstrating that AI creates jobs — not just destroys them — is crucial for maintaining public support for the National AI Strategy 2.0. The data also strengthens Singapore's argument that thoughtful regulation, rather than fear-based restrictions, is the right approach to AI governance.