All stories
Page 20, newest first.
Trust Bank's AI Chatbot Cuts Agent-Handled Chats by 50% as Customer Base Ages Up
Trust Bank, the Singapore digital bank backed by Standard Chartered and FairPrice Group, revealed that its generative AI chatbot has reduced customer chats handled by human agents by 50% and cut complaints by roughly 40%. With over a quarter of its one million customers aged 55 and above, the bank's AI deployment shows that generative AI is delivering measurable results across a diverse, multi-generational customer base in Singapore.
AISG Partners with US National Science Foundation on Trustworthy AI Research
AI Singapore has launched a collaborative research project with the US National Science Foundation, bringing together researchers from NTU, SMU, and MIT to tackle one of AI's hardest problems: making human-AI collaboration systems truly trustworthy. The project aims to build AI systems that can handle complex decision-making through natural language while remaining transparent, explainable, and reliable.
Singapore's May non-oil exports surge 38.4% on AI-led electronics boom
Singapore's non-oil domestic exports jumped 38.4% in May from a year earlier, with the electronics segment posting an extraordinary 82.8% surge driven by insatiable global demand for AI-related components. The data, released by EnterpriseSG, shows that total trade reached S$116.6 billion in May,.
Affinidi and CardInfoLink Launch First AI Agent Trust Layer in Singapore
Singapore-founded trust infrastructure company Affinidi and payment platform CardInfoLink have deployed the first commercial trust layer for AI agent transactions in Asia, putting a governance and audit system into production on CardInfoLink's agentic commerce platform Agenzo.
Singapore Ranks Second Globally for AI Workforce Adoption but Leaders Lag
Microsoft's 2026 Work Trend Index ranks Singapore second globally on its AI Diffusion Index, with 66% of employees producing work they could not have created a year ago, but only 24% believe their leadership has a clear AI strategy — below the global average of 26%.
Not at the Peak of the AI Cycle, Says Eastspring Investments
Eastspring Investments' chief economist Ray Farris argues the AI investment cycle has not peaked despite recent market volatility, advising investors not to write off the theme as the sector shifts into later-cycle dynamics with slower but still meaningful growth.
Original Investors Buy Back Singapore AI Startup Manus From Meta for US$2 Billion
Early Chinese investors HSG, ZhenFund and Tencent are buying Singapore-based AI startup Manus back from Meta for US$2 billion, matching what Meta paid in December, after Beijing's April directive forced renewed scrutiny of US investments in Chinese AI firms. Manus' revenue run rate has surged from US$100 million to US$400-500 million as the company explores restructuring into a China-incorporated joint venture.
AI Helps Singapore Semiconductor Firms and Data Centres Slash Water Use
Singapore's semiconductor manufacturers and data centre operators are deploying AI-powered water management to tackle their massive water footprint. UMC's Pasir Ris facility now recycles nearly 70% of its water, recovering 3.9 million cubic metres annually, while OVHcloud uses predictive AI to cut cooling consumption by up to 30%.
AI4X Accelerate Conference Wraps Up in Singapore as 800 Scientists Explore AI for Scientific Discovery
The AI4X Accelerate Conference 2026, a five-day gathering bringing together over 800 researchers and 70 invited speakers from institutions including NUS, Google DeepMind, NVIDIA, A*STAR, and the University of Toronto, wraps up today at Raffles City Convention Centre. The conference targets the intersection of artificial intelligence and scientific discovery across physics, chemistry, materials science, and biology.
Singapore's PDPC Issues Draft Guidelines on Personal Data Use in Generative AI
Singapore's Personal Data Protection Commission has released proposed advisory guidelines on how personal data should be handled when used to train and deploy generative AI systems, with public consultation open until July 1.
Microsoft Routes OpenAI Model Sales to Chinese Firms Through Singapore Data Centres
Microsoft has quietly become the primary supplier of OpenAI's GPT models to Chinese companies, routing access through data centres in Singapore to serve customers including ByteDance, Ant Group, and Meituan.
OpenAI Founder Day Singapore Opens Applications for Southeast Asian AI Startups
OpenAI has opened applications for Founder Day Singapore, a half-day event on June 22 aimed at startup founders, developers, and builders across Southeast Asia. The application-only gathering is designed as an implementation-focused deep dive rather than a general AI overview, signalling.